TERMS
Demoable (hereinafter “Demoable”, “we”, “us”, or “our”) is a software company specializing in AI-powered product demonstrations. Our headquarters is located in London, England.
Demoable provides services that allow businesses to deliver automated, on-demand product demos to website visitors. These services (the “Services”) are accessible through www.demoable.ai (the “Website”) and through our app platform (the “Platform”).
Both “Customer” and “you” mean you and the entity you represent, which you guarantee that you have the authority to represent, and for whom you are accepting these terms.
By using the Services, you acknowledge your understanding of, and agreement to these Terms of Service (the “Terms”). Any use of the Service is subject to these Terms. We may, from time to time, revise these Terms. Your continued use of the Services after the posting of any revisions will constitute your (and for the avoidance of doubt, Customer’s) agreement to be bound by such revisions.
Please read these Terms carefully before using the Services. If you do not agree to these Terms, you do not have the right to use the Services.
REGISTRATION PROCESS
To register an account with Demoable, you will be asked to provide your email address and password. You may also sign up using third-party services such as Google or LinkedIn. You will be required to provide your full name or company name (as applicable), role, and website domain. You are responsible for providing accurate and correct registration information. We assume no liability for any error or omission resulting from inaccurate information provided by you.
If you are an individual, you must be at least 18 years old (or such other legal age as may apply in your jurisdiction) to use the Services.
Upon completing the registration process, you will receive a confirmation email to the address you provided.
USER ACCOUNT SECURITY
Each user is solely responsible for all actions made through their account. You must maintain the confidentiality of your password and ensure that you log out at the end of each session.
Demoable support staff may, when necessary, log into your account to assist with technical or billing issues, or to improve service quality.
You agree to notify Demoable immediately if you suspect any unauthorized use of your account or password.
To deactivate your account, please email us at [email protected].
THIRD-PARTY SERVICES
The Services may integrate with third-party applications, websites, or services (“Third-Party Services”). These services may have their own terms and privacy policies. You agree that Demoable is not responsible for the behavior or content of any Third-Party Services.
AI DEMO SERVICE TERMS
Demoable's core service allows customers to set up and manage AI-powered product demonstrations. These demos are trained using your company’s documentation, FAQs, and other materials to provide automated, consistent, and professional presentations of your product.
To access this service, you must:
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Register and set up your assistant through the Platform.
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Provide necessary materials such as URLs, product descriptions, FAQs, and demo flows.
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Maintain an active subscription.
PRICING AND PAYMENTS
The Services are offered on a subscription basis, either monthly or annually. By selecting a plan, you agree to pay all associated fees. You may pay using any method offered on our Website. If you choose to pay by credit card, your card will be charged at the start of each billing cycle.
If payment is not received on time, we reserve the right to suspend access to the Services until outstanding balances are cleared. Late payments may incur interest according to applicable law. You are also responsible for any reasonable collection costs incurred.
Your subscription will auto-renew unless cancelled at least 30 days prior to the renewal date. Cancellation is done via the Platform. If you cancel early, no refunds will be issued, and you will remain liable for fees through the end of your subscription period.
SERVICE LIMITATIONS
Demoable does not guarantee specific performance outcomes from use of the Services. While we strive to maintain a high standard of accuracy and availability, we do not warrant uninterrupted service or flawless functionality.
We reserve the right to refuse or terminate service for any reason, including misuse or violation of applicable laws or these Terms.
CONTACT
For questions regarding these Terms, please contact us at [email protected].